Our Services · West London · North West London · Buckinghamshire
Four ways we support young people towards independence.
Every placement type shares the same foundations — a safe home, an individually authored support plan, and staff who show up. What varies is the level of presence, matched to what each young person actually needs.
I
Solo Placements
High independence · Ages 18–25
Self-contained accommodation with a private kitchen, bathroom, bedroom and — importantly — your own front door. Solo placements are for young people who have been assessed as ready for semi-independent living and who benefit most from space, privacy and trust.
Support is flexible and built around the individual: scheduled visits, practical coaching, and a 24/7 emergency helpline for the moments between. We agree the support package with the placing authority at the outset and review it on a fixed schedule.
- Fully self-contained unit with own front door
- Private kitchen, bathroom and bedroom
- Flexible support packages agreed with the placing authority
- 24/7 emergency helpline
- Scheduled key worker sessions
- Budgeting, cooking and tenancy-skills coaching
- Structured support plan reviews
Who it suits — young people assessed as ready for semi-independent living, aged 18–25, who need oversight without daily presence.
Refer for a Solo Placement
II
Shared Placements
Peer environment · Moderate support
Shared accommodation with private, lockable bedrooms and communal kitchen and living areas. Living alongside peers — with clear house expectations and regular staff visits — builds the social skills and mutual support that solo living can't.
Each resident keeps their own support plan and key worker. House matters are managed openly: shared responsibilities, house meetings, and a staff team who know every resident by name.
- Private, lockable bedroom for every resident
- Communal kitchen and living areas
- Careful peer matching before move-in
- Regular visiting support and house meetings
- Individual key worker and support plan
- Shared-living skills: cooking, cleaning, negotiation
- 24/7 emergency helpline
Who it suits — young people who benefit from peer interaction and moderate support, and who are working towards greater independence.
Refer for a Shared PlacementIII
Staffed Shared Placements
24/7 support model · Structured days
Shared accommodation with an on-site or highly available staff presence. For young people who need structure and consistency throughout the day — someone there at breakfast, someone there when things go wrong at 11pm.
Residents keep a private bedroom and genuine autonomy; staff provide the scaffolding. Daily routines, welfare checks and support sessions are planned, recorded and reported to the placing authority.
- On-site or highly available staff presence
- 24/7 support model
- Private bedroom within a staffed home
- Structured daily routines and welfare checks
- Planned key worker sessions
- Incident recording and transparent reporting
- Coordination with CAMHS, education and health services
Who it suits — young people requiring structured and consistent support throughout the day, including those stepping down from residential care.
Refer for a Staffed Placement
IV
Unstaffed Shared Placements
Monitored independence · Scheduled support
Shared living with scheduled visiting support rather than a constant staff presence. Structured check-ins, planned sessions and remote guidance keep oversight in place while residents practise running their own lives.
This is often the final step before fully independent living — and we treat it that way. The support plan focuses on move-on: tenancy readiness, income, education or work, and a settled routine.
- Scheduled visiting support
- Structured check-ins, in person and remote
- Private, lockable bedroom
- Move-on focused support planning
- Tenancy-readiness and budgeting work
- 24/7 emergency helpline
- Clear escalation route if needs change
Who it suits — young people making the transition from staffed provision towards fully independent living.
Refer for an Unstaffed PlacementSupport Levels Explained
What "support" actually means, day to day
Task-based support
The practical, scheduled work: help registering with a GP, opening a bank account, attending college enrolment, learning to cook a week of meals, understanding a tenancy agreement. These are planned hours, agreed with the placing authority, delivered on a timetable and recorded.
Hours vary by placement type and by individual — from a small number of weekly visits in an unstaffed shared home to a continuous presence in a staffed one. We state the commissioned hours in every support plan, and we report against them.
Relationship-based support
The slower, quieter work that makes the practical work possible: a key worker who is the same person week after week, who notices when something is off, and who a young person will actually talk to. This is not billable in neat units, but it is where trust — and therefore progress — is built.
We are honest about limits. We are not therapists and do not present ourselves as such. Where clinical input is needed, we coordinate with CAMHS and adult mental health services and make sure appointments are kept.